The Post-COVID Print Bump

The COVID-19 pandemic reinforced something many of us already knew—how much we love direct mail. As the world locked down and people spent more time at home, we felt how much we looked forward to what came in the mailbox in a fresh, more personal way. We already loved print. The pandemic just made usContinue reading “The Post-COVID Print Bump”

The Psychology Behind Personalization

Personalization is everywhere. From grocery store receipts to Amazon recommendations to direct mail pieces that arrive in the mailbox, companies are personalizing their communications to address their customers’ individual needs and habits. But is it vital? If you’ve got a great product, isn’t that enough? To answer this question, let’s look at the psychology behindContinue reading “The Psychology Behind Personalization”

Personalized Print: 5 Things to Watch

By personalizing your direct mail pieces, you can increase response rates and cart sizes, too. But if you’re new to personalization, the design process can seem intimidating. Here is a short “to do” list of common oversights to watch for. 1. Use the correct data, not more data. The more data you have on yourContinue reading “Personalized Print: 5 Things to Watch”

Direct Mail and Social Media: Better Together

Are you planning a multichannel marketing campaign? Automatically assuming you will be pairing direct mail with email? How about pairing direct mail with social media instead? Haven’t thought about it? Maybe you should. What makes direct mail and social media so complementary? Higher levels of customer engagement, regardless of channel, lead to strong customer loyaltyContinue reading “Direct Mail and Social Media: Better Together”

5 Tips for Expanding Your Mailing Reach

1. Look at trade shows.Trade shows attract a particular target audience, and they generally attract the decision-makers in the company. Attendee lists from trade shows in your market vertical can net you very high-value prospects. 2. Use the media.Like trade shows, specialty magazines (including trade magazines) have well-defined target audiences, and some will sell theirContinue reading “5 Tips for Expanding Your Mailing Reach”

Print Is a Fan Favorite: But Why?

Even in a world of interactive digital media, something irresistibly draws people into the tangible world of paper and ink. But why? What makes people fall in love with print? Here are some of the answers we have come up with. If asked the same question, what would you say? 1. Print is at the center ofContinue reading “Print Is a Fan Favorite: But Why?”

Do You Know How Customers Really Feel About You?

Think you know how your customers feel about you? So do three-quarters of companies. Yet a survey by Zogby Analytics finds that, while 73% of companies say they are “very aware” of their customers’ level of satisfaction with them, 36% of consumers say that companies are either “unaware” or “completely oblivious.”  That’s a big gap!Continue reading “Do You Know How Customers Really Feel About You?”

Don’t Send Your Next Mailing Until You Read This

Getting ready to launch your next mailing campaign? Stop! Even if you’ve got the correct list, the right variables for personalization, and a “knock your socks off” design, don’t forget to double-check your content. Too often, businesses send the same messaging over and over again, and even if it’s still effective, it gets stale. Here’sContinue reading “Don’t Send Your Next Mailing Until You Read This”